Shipping Policy
At LuxeVial, every order is packaged with care and attention to ensure product quality from our door to yours.
Processing Times
Orders are processed Monday through Wednesday to help prevent weekend delays and maintain product integrity during transit.
Once your order is confirmed, you'll receive a tracking number via email or text.
Shipping Methods & Timeframes
We currently ship within the United States using reliable carriers such as USPS or UPS. Estimated delivery time is 1-5 business days, depending on location and carrier schedules
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Delays
While LuxeVial ensures prompt shipping, we are not responsible for delays caused by carriers, weather conditions, or situations outside our control once the package has been scanned by the carrier
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Lost or Damaged Packages
If your order arrives damaged or has not been updated after 5 business days, please contact us within 48 hours of delivery. We will assist in filing a claim and work to resolve the issue as quickly as possible.
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Returns
Due to the nature of our products, all sales are final. Please double-check your address before checkout to ensure correct delivery